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Lab Billing Experts
Laboratory Billing

Specialized billing for diagnostic labs with complex coding and payer rules.

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Lab Billing Experts

Built for accuracy, speed, and clean reimbursement.

Lab Billing Experience

15+ Years

Clean Claim Rate for Labs

97%

Overview

What you get

Laboratory billing presents a unique set of challenges, from complex molecular pathology coding to evolving payer policies for genetic and advanced diagnostic tests (ADLTs). Our Laboratory Billing service is specifically designed to navigate this intricate landscape. We combine deep expertise in lab-specific coding and compliance with our advanced AI technology to ensure accurate claim submission, maximize reimbursements, and maintain strict adherence to regulations like PAMA (Protecting Access to Medicare Act). We handle the complexities so you can focus on delivering accurate diagnostic results.

Key Features

Built to prevent denials and speed up payments

Every feature is designed to reduce rework, improve compliance, and give you clear financial visibility.

Specialized Lab Coding Expertise

Our certified coders possess specialized knowledge of the complex CPT and HCPCS codes used in laboratory medicine, including molecular pathology, genomics, drug testing, and advanced diagnostic tests. They stay current on the latest coding updates and payer-specific guidelines.

Advanced PAMA Compliance

We understand the intricacies of the PAMA (Protecting Access to Medicare Act) reporting requirements and private payer rate implications for labs. Our systems and processes are designed to help you navigate these complex regulations and ensure compliance.

Automated Claim Scrubbing for Lab Rules

Our CLAIR AI agent is trained on the specific edit rules and medical policies of major payers for lab tests. It scrubs claims for errors like incorrect code combinations, missing modifiers, or bundling issues that are common in lab billing.

Coverage & Medical Necessity Verification

We proactively verify patient insurance coverage and ensure that tests meet the payer's medical necessity criteria *before* they are performed, reducing the risk of denials for tests deemed not medically necessary.

Management of Advanced Beneficiary Notices (ABNs)

For tests that may not be covered by Medicare, we help manage the process of generating and tracking ABNs, ensuring patients are informed of their potential financial responsibility in advance.

Process

How implementation works

A structured workflow that keeps your billing clean while minimizing disruption for your team.

1

Order & Patient Info Intake

We receive the test order and patient demographic and insurance information from your LIS or portal.

2

Pre-Authorization & Eligibility

We verify patient coverage and determine if the specific test requires prior authorization or has specific medical necessity criteria.

3

Coding & Compliance Check

Our coders assign the correct codes for the tests performed. The claim is then scrubbed by CLAIR AI for lab-specific compliance and payer edits.

4

Claim Submission

Claims are submitted electronically to the appropriate payers (Medicare, Medicaid, commercial).

5

Payment Posting & AR Follow-Up

Payments are posted, and our AR team aggressively follows up on any underpayments or denials specific to lab claims.

Benefits

What improves after onboarding

Clear operational wins that show up in performance, cash flow, and team workload.

Maximized reimbursement for complex lab tests

Reduced denials related to coding, medical necessity, and authorization

Ensured compliance with PAMA and other lab-specific regulations

Improved cash flow and reduced administrative burden on lab staff

Increased patient satisfaction with clearer financial communication

FAQ

Frequently Asked Questions

Got questions? We've got answers

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