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Accounts Receivable Management header art
< 30 Days AR
Accounts Receivable Management

Aggressive AR follow-up with payers to reduce outstanding claims and improve cash flow.

Service highlight

< 30 Days AR

Built for accuracy, speed, and clean reimbursement.

Target AR Days

< 30

Average Recovery Rate on Aged AR

Significantly Improved

Overview

What you get

Aging accounts receivable (AR) can choke a practice's cash flow, representing work done but not yet paid for. Our Accounts Receivable Management service is designed to aggressively and intelligently pursue these outstanding claims. Combining dedicated human expertise with our powerful ARIS (Accounts Receivable Intelligent System) AI agent, we systematically work through your aged trial balance. We prioritize follow-up efforts based on the probability of recovery, ensuring your team's time—and our efforts—are focused on the claims that will have the greatest impact on your bottom line, dramatically reducing your AR days and improving financial health.

Key Features

Built to prevent denials and speed up payments

Every feature is designed to reduce rework, improve compliance, and give you clear financial visibility.

Intelligent Claim Prioritization (ARIS)

Our ARIS AI agent analyzes every outstanding claim, scoring them based on factors like age, dollar amount, and payer, to predict the likelihood of successful recovery. This ensures our team focuses on the highest-value accounts first.

Systematic Payer Follow-Up

Our dedicated AR specialists conduct persistent follow-up with insurance payers via phone, email, and payer portals to check on claim status, gather information, and push for timely resolution and payment.

Automated Appeal Drafting

For claims that have been denied or are underpaid, ARIS can auto-draft appeal letters based on payer-specific rules and the specific reason for the shortfall, significantly accelerating the rework process.

Patient Payment Assistance

ARIS also features Voice AI capabilities to handle inbound and outbound patient payment calls, making it easier for patients to pay their bills and improving the collection of patient-responsibility balances.

Comprehensive AR Reporting

You receive detailed insights into your AR health, including aging reports, payer performance metrics, and recovery rates. This transparency allows you to track our progress and understand the financial dynamics of your practice.

Automation

AI agents included

Purpose-built agents support daily billing work — scrubbing, denial intelligence, reconciliation, and follow-up.

ARIS - Accounts Receivable Intelligent System

Intelligently tracks outstanding claims, uses a predictive engine to score recovery probability, auto-drafts appeals, and employs Voice AI to handle patient payment calls.

Process

How implementation works

A structured workflow that keeps your billing clean while minimizing disruption for your team.

1

AR Data Analysis

ARIS analyzes your entire accounts receivable aging report, categorizing and prioritizing claims for follow-up.

2

Payer Contact Initiated

Our specialists, guided by ARIS, begin contacting payers for the highest-priority claims to determine status and reason for non-payment.

3

Issue Identification & Resolution

We identify any issues (e.g., missing info, denial, processing delay). ARIS assists by auto-drafting appeals or providing talking points for calls.

4

Payment Follow-Up

We continue follow-up until a final determination is made and payment is received or the claim is resolved.

5

Payment Posting & Reconciliation

Recovered payments are posted to the account, and the resolution is logged. Regular reports are generated to show progress and trends.

Benefits

What improves after onboarding

Clear operational wins that show up in performance, cash flow, and team workload.

Significant reduction in Days in Accounts Receivable (DAR)

Improved and more predictable cash flow

Recovery of revenue from aged claims

Reduced administrative burden on your in-house staff

Data-driven insights into payer behavior and AR performance

FAQ

Frequently Asked Questions

Got questions? We've got answers

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  • Dedicated account specialists for every specialty
  • Transparent KPIs with monthly performance reviews
  • HIPAA-ready workflows and secure reporting

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